Privacy Policy

Last updated: September 1, 2025

This Privacy Policy describes how StillSafe PH (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.stillsafe.ph (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal and regulatory obligations. Any changes will be posted on this page with an updated “Last Updated” date.

Personal Information We Collect

Information You Provide Directly

When you interact with our Services, you may provide us with personal information such as:

Contact details (name, address, phone number, email address).
Order details (billing address, shipping address, payment confirmation).
Customer support information (messages, inquiries, or any details you choose to share when contacting us).

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and how you interact with our Services (“Usage Data”). This may include:

IP address, browser type, and device information.
Pages viewed, links clicked, and time spent on the Site.
Cookies and similar technologies to improve user experience.

Information From Third Parties

We may receive personal information from third-party service providers, including:

Payment processors who handle payment confirmation.
Shipping and logistics partners to fulfill your orders.
Shopify and related e-commerce technology providers.

How We Use Your Information

We use the personal information we collect for purposes such as:

Order Processing: To process payments, fulfill orders, arrange shipping, and provide order updates.
Customer Communication: To respond to inquiries, provide support, and send notifications related to your account or purchases.
Marketing: To send promotional communications, offers, and updates (where you have consented).
Fraud Prevention & Security: To protect against fraud, unauthorized transactions, or illegal activities.
Service Improvement: To analyze how our Site is used and improve our services.

Cookies

Like many websites, we use cookies and similar technologies to operate and improve our Services. Cookies may help us:

Remember user preferences and settings.
Understand site traffic and user behavior.
Deliver relevant marketing and promotions.

You may disable cookies through your browser settings, but this may affect site functionality.

Sharing Your Information

We may share your personal information in the following circumstances:

With vendors and service providers (e.g., Shopify, payment processors, couriers, IT support).
With business and marketing partners to deliver promotions or advertising (where permitted by law).
To comply with legal obligations or respond to lawful requests (e.g., subpoenas, investigations).
To protect our rights, customers, and business operations.

We do not sell your personal information.

User Generated Content

If you post reviews or testimonials on our Site or other public areas, this information may be visible to others. Please exercise caution when sharing personal details.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or security of such websites. Please review their policies separately.

Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from minors. If we learn that we have collected such data, we will delete it immediately.

Security & Retention

We take appropriate technical and organizational measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to:

Provide the Services.
Comply with legal obligations.
Resolve disputes and enforce agreements.

Your Rights

Depending on your location, you may have rights to:

Access the personal information we hold about you.
Request corrections or deletion of your information.
Withdraw consent for certain processing.
Opt out of promotional communications at any time.

To exercise these rights, please contact us using the details below.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or how your information is handled, please contact us at:

StillSafe PH
📧 Email: stillsafephilippines@gmail.com
📞 Phone: 0948-507-1102
🌐 Website: www.stillsafe.ph